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DuckyHeals Support

FAQ · Contact · 문의

Contact

Get in Touch

For bug reports, feature requests, or general questions, please reach out via email.
μ•± μ‚¬μš© 쀑 λ¬Έμ œκ°€ μƒκΈ°κ±°λ‚˜ κ°œμ„  μ œμ•ˆμ΄ μžˆμœΌμ‹œλ©΄ μ•„λž˜ μ΄λ©”μΌλ‘œ 연락 μ£Όμ„Έμš”.

We typically respond within 1–3 business days. / μ‘λ‹΅κΉŒμ§€ 1–3 μ˜μ—…μΌμ΄ μ†Œμš”λ  수 μžˆμŠ΅λ‹ˆλ‹€.

FAQ β€” English

Frequently Asked Questions

The app won't open or keeps loading.
Try force-quitting the app and reopening it. If the problem persists, delete the app and reinstall it from the App Store. Note: favorites and diary entries are stored locally and will be lost if you delete the app.
Quotes aren't loading.
Please check your internet connection. Quote data is downloaded on first launch or when updates are available. Make sure Wi-Fi or mobile data is enabled.
My favorites / diary entries disappeared.
In the current version, data is stored locally on your device. Deleting the app or resetting your device will erase this data. Cloud sync is planned for a future update.
I'm not receiving notifications.
Go to iOS Settings β†’ Notifications β†’ DuckyHeals and make sure notifications are allowed. You can set your preferred notification times in the app under My Page β†’ Notification Settings.
Text-to-speech (TTS) isn't working.
Check your device volume and make sure Silent Mode is off. You may also need to download a voice under iOS Settings β†’ Accessibility β†’ Spoken Content.
How do I change the language?
Changing your device language in iOS Settings β†’ General β†’ Language & Region will automatically switch the app language. You can also select a language directly from My Page within the app.

FAQ β€” ν•œκ΅­μ–΄

자주 λ¬»λŠ” 질문

앱이 μ‹€ν–‰λ˜μ§€ μ•Šκ±°λ‚˜ λ‘œλ”©μ΄ 멈μΆ₯λ‹ˆλ‹€.
앱을 μ™„μ „νžˆ μ’…λ£Œ ν›„ λ‹€μ‹œ μ‹€ν–‰ν•΄ λ³΄μ„Έμš”. λ¬Έμ œκ°€ μ§€μ†λ˜λ©΄ 앱을 μ‚­μ œ ν›„ App Storeμ—μ„œ μž¬μ„€μΉ˜ν•˜μ‹œκΈ° λ°”λžλ‹ˆλ‹€. μž¬μ„€μΉ˜ μ „ 즐겨찾기와 μΌκΈ°λŠ” 기기에 μ €μž₯λ˜μ–΄ μžˆμœΌλ―€λ‘œ μ‚­μ œ μ‹œ μ‚¬λΌμ§ˆ 수 μžˆμŠ΅λ‹ˆλ‹€.
λͺ…언이 λΆˆλŸ¬μ™€μ§€μ§€ μ•ŠμŠ΅λ‹ˆλ‹€.
인터넷 μ—°κ²° μƒνƒœλ₯Ό 확인해 μ£Όμ„Έμš”. λͺ…μ–Έ λ°μ΄ν„°λŠ” μ•± 졜초 μ‹€ν–‰ μ‹œ λ˜λŠ” μ—…λ°μ΄νŠΈ μ‹œ λ‹€μš΄λ‘œλ“œλ©λ‹ˆλ‹€. Wi-Fi λ˜λŠ” λͺ¨λ°”일 데이터가 ν™œμ„±ν™”λ˜μ–΄ μžˆμ–΄μ•Ό ν•©λ‹ˆλ‹€.
즐겨찾기 / 일기 데이터가 μ‚¬λΌμ‘ŒμŠ΅λ‹ˆλ‹€.
ν˜„μž¬ 버전은 데이터가 기기에 둜컬 μ €μž₯λ©λ‹ˆλ‹€. μ•± μ‚­μ œ λ˜λŠ” κΈ°κΈ° μ΄ˆκΈ°ν™” μ‹œ 데이터가 ν•¨κ»˜ μ‚­μ œλ  수 μžˆμŠ΅λ‹ˆλ‹€. μ€‘μš”ν•œ λ‚΄μš©μ€ 미리 λ©”λͺ¨ν•΄ λ‘μ‹œκΈΈ ꢌμž₯ν•©λ‹ˆλ‹€. ν΄λΌμš°λ“œ λ™κΈ°ν™”λŠ” ν–₯ν›„ μ—…λ°μ΄νŠΈμ—μ„œ 지원 μ˜ˆμ •μž…λ‹ˆλ‹€.
μ•Œλ¦Όμ΄ μ˜€μ§€ μ•ŠμŠ΅λ‹ˆλ‹€.
iOS μ„€μ • β†’ μ•Œλ¦Ό β†’ DuckyHealsμ—μ„œ μ•Œλ¦Όμ΄ ν—ˆμš©λ˜μ–΄ μžˆλŠ”μ§€ 확인해 μ£Όμ„Έμš”. μ•± λ‚΄ λ§ˆμ΄νŽ˜μ΄μ§€ β†’ μ•Œλ¦Ό μ„€μ •μ—μ„œ μ›ν•˜λŠ” μ‹œκ°„μ„ μ„€μ •ν•  수 μžˆμŠ΅λ‹ˆλ‹€.
TTS(μŒμ„± 낭독)κ°€ μž‘λ™ν•˜μ§€ μ•ŠμŠ΅λ‹ˆλ‹€.
κΈ°κΈ° λ³Όλ₯¨κ³Ό 무음 λͺ¨λ“œλ₯Ό 확인해 μ£Όμ„Έμš”. iOS μ„€μ • β†’ μ†μ‰¬μš΄ μ‚¬μš© β†’ λ§ν•˜κΈ°μ—μ„œ μŒμ„±μ΄ μ„€μΉ˜λ˜μ–΄ μžˆμ–΄μ•Ό ν•  수 μžˆμŠ΅λ‹ˆλ‹€.
μ–Έμ–΄λ₯Ό λ°”κΎΈλ €λ©΄ μ–΄λ–»κ²Œ ν•˜λ‚˜μš”?
iOS μ„€μ • β†’ 일반 β†’ μ–Έμ–΄ 및 μ§€μ—­μ—μ„œ κΈ°κΈ° μ–Έμ–΄λ₯Ό λ³€κ²½ν•˜λ©΄ μ•± μ–Έμ–΄κ°€ μžλ™μœΌλ‘œ λ°”λ€λ‹ˆλ‹€. λ˜λŠ” μ•± λ‚΄ λ§ˆμ΄νŽ˜μ΄μ§€μ—μ„œ μ–Έμ–΄λ₯Ό 직접 선택할 수 μžˆμŠ΅λ‹ˆλ‹€.